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Home  /  Payment Policy

Payment Policy

Last updated: October14th  2026

This Payment Policy explains how payments work on https://softwarelicenseshop.com, operated by Software Licenses Shop LLC.

1. Accepted Payment Methods

We accept the following credit and debit cards, processed securely by Stripe:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay

We do not accept any other payment methods — no PayPal, no cash on delivery, no wire transfers, no checks, no cryptocurrency. Because all products are digital and delivered by email, there is no cash-on-delivery option.

2. Currency and Pricing

  1. All prices on the Site are in US Dollars (USD).
  2. We are a US company and market primarily to US customers. We may, at our discretion, accept orders from customers outside the United States who visit the Site on their own initiative. All prices are in USD, and international customers are responsible for any taxes, VAT, or duties applicable in their country. We do not accept orders from countries or individuals subject to US sanctions.

  3. Full payment for your order is due at checkout. Perpetual Microsoft software licenses are one-time purchases without recurring charges from us. Our McAfee subscription covers one year and does not renew automatically through our store. We do not charge recurring subscription fees; customers who want another year must make a new purchase.

  4. Any applicable sales tax is calculated and displayed at checkout before you confirm payment. The amount you see at checkout is the amount you are charged.

3. Secure Checkout

  1. Our entire website is served over HTTPS (TLS/SSL encryption).
  2. Card payments are processed by Stripe, which is certified as a PCI-DSS Level 1 service provider — the highest level of payment-industry security certification.
  3. Your card number, expiry date, and CVC are entered into Stripe’s secure payment form and sent directly to Stripe. Your full card data never touches, passes through, or is stored on our servers. We receive only a payment confirmation and limited card metadata (such as the last four digits and card brand).
  4. Stripe’s privacy practices are described at https://stripe.com/privacy
4. Billing Descriptor

Charges from our store will generally appear on your card or bank statement as “SoftLicenses”. The exact display may vary depending on your bank or card issuer. If you do not recognize a charge, you may contact support@softwarelicenseshop.com so we can help identify the order. This does not limit your right to contact your bank or dispute a charge.

5. Fraud Prevention
  1. We use Stripe’s fraud-prevention tools, including Stripe Radar, Address Verification Service (AVS), and CVC checks, on every transaction.
  2. Orders flagged by these systems may be held for manual verification before the license key is released. This is one reason delivery can occasionally take longer than the typical 5–10 minutes — though we still deliver within 24 hours of successful payment, and if we ever miss that window you may cancel for a full refund, no questions asked (see our Shipping & Delivery Policy).
  3. We reserve the right to cancel and fully refund any order we cannot verify, and to decline orders that appear fraudulent. Attempted payment fraud is reported to the relevant authorities and payment networks.
6. Declined Payments

  1. If your payment is declined:

    1. Verify the card number, expiry date, CVC, and billing ZIP/postal code match your card issuer’s records;
    2. Check that your card has sufficient funds and is enabled for online purchases;
    3. Try a different card;
    4. Contact your card issuer if declines continue — issuers sometimes block legitimate online purchases as a precaution;
    5. If you believe the decline is an error on our side, email support@softwarelicenseshop.com during support hours (Monday–Friday, 9:00 AM–5:00 PM Eastern Time).

    You are never charged for a declined payment attempt. No order is created and no key is issued until payment succeeds.

7. Chargebacks
  1. Please contact us first. If you have any issue with a purchase — a missing delivery email, an activation problem, an unrecognized charge — email support@softwarelicenseshop.com before filing a dispute with your card issuer. Most issues are resolved within one business day.
  2. Remember our 30-day money-back guarantee, no questions asked (see our Refund Policy): a refund is faster than a chargeback, and we honor it fully.
  3. For chargebacks filed on orders that were delivered and activated, we may provide your card issuer with delivery and activation records, and the license associated with the order is terminated.

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